General Settings Group for "eServices" in Dental4Web
Custom Settings for eServices features. Note that the settings are listed here alphabetically for easier search / reading, however may not be in the same order in Dental4WebWhere to find the General Setting
Click the navigation menu > Location Setup > General page > Group: eServices
Settings
Auto Updating Patient Data
Yes = Turn on manual Patient Conflict resolution
Click here to learn more about eService Management ConsoleActivate ePayments
Yes = Turn on ePayments (only possible once Merchant ID has been entered)
Allow REFUND of eAppt deposit from Appointment Book
Yes = Refunds for Deposits can be issued
Merchant ID
Enter the Merchant ID number for ePayments (Tyro Merchant ID - numbers only - Practice to obtain number from Tyro)
Setup Unsubscribe feature
Under the Australian Spam Act, every commercial electronic message must contain a functional and legitimate 'unsubscribe' facility. This is an electronic address the recipient can use to tell the sender they do not wish to receive messages (amca.gov.au, 2015).
The purpose of this feature is to allow users to easily comply with the requirement of this act by including an unsubscribe link in messages which they deem to be a commercial electronic message (CEM). Allow Patients to Unsubscribe from E-mail and SMS:
Yes = With the Unsubscribe feature activated, when a patient replies 'STOP' to an SMS or e-mail, D4Web will automatically mark their file as such, so they do not receive future communication from eAppointment Reminders,
Note: Patient will still receive Recall Reminders. So to unsubscribe from other areas they will be required to reply 'STOP' to each SM and/or e-mail.
Types of slots for the sync
Select the type of Appointment slots you wish to include in the synchronisation of eAppointments.
These slots will be set as the available time slots for patients to schedule online bookings.
Free time only
Free time and preset slots
Preset slots only