Listed below are instructions on how to create and send manual batches on demand for those ad hoc occasions, closures that only require one campaign, such as: Sending Recall batches manually, Holiday/Christmas greetings to patients and End of year health fund campaign via D4W Marketing.

Instructions are coming soon

Patient Unsubscribe

48 hours after the scheduled date/time of the recall or query, your practice will receive an e-mail from D4W Marketing with a spreadsheet attachment.

The spreadsheet will include a status column. If a patient has unsubscribed it will be reflected in this column.

If the patient unsubscribes later than 48 hours after the scheduled date/time of the recall or query, they will not be indicated as unsubscribed in this spreadsheet. This will be included in the spreadsheet after the next recall or query. As the patient has unsubscribed, they will not receive any further e-mails.