General Information in D4W

General Information in D4W

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Below is information on How to find the Practice's Customer Reference Number.

How to find the Practice's Customer Reference Number

The customer reference number is a number Centaur uses to identify each practice. It is used to check  current support contract, contact details, what modules and features are installed and previous contact between Centaur and the Practice.

When contacting Centaur, provide this number to streamline the process. 

  1. Within D4W/PSS, go to the Help menu 
  2. Click About

  3. In the About window, see the Customer Reference #

  4.  If this field is blank, check General Settings
  5. Go Location Setup > General tab
  6. Group: Other
  7. Enter the Customer Reference Number into the Customer Reference # field

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