General Information in Dental4Windows

Below is information on How to find the Practice's Customer Reference Number.

How to find the Practice's Customer Reference Number

The customer reference number is a number Centaur uses to identify each practice. It is used to check  current support contract, contact details, what modules and features are installed and previous contact between Centaur and the Practice.

When contacting Centaur, provide this number to streamline the process. 

1. Within Dental4Windows/PracticeStudio, go to the Help menu 
2. Click About
   
   
3. In the About window, see the Customer Reference #
   
   
4.  If this field is blank, check General Settings
5. Go Location Setup > General tab
6. Group: Other
7. Enter the Customer Reference Number into the Customer Reference # field
   

Windows 11 Information

On Tuesday, 6 October 2021, Microsoft released the latest member of its Windows family, Windows 11. At this time, we advise you to hold off on upgrading your practice computers that run Centaur products (Dental4Windows, Practice Studio, MediaSuite Digital Imaging and xPlain Patient Education) until we have tested our products with Windows 11.

Click here for full details on this information. 

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