General Settings Group for "Communication Settings" in Dental4Web

General Settings Group for "Communication Settings" in Dental4Web

QuoteCustom Settings for Communication Settings features. Note that the settings are listed here alphabetically for easier search/reading, however may not be in the same order in D4Web

Where to find the General Setting

Click the navigation menu > Location Setup > General page > Group: Communication Settings

Settings

E-mail account name on computer (MAPI)

Enter e-mail address

E-mail sending service for Single Message

Internal D4W Mail Service = This selection allows user to insert a message before sending e-mail. It does not have an Outbox, so sent e-mails cannot be tracked.
Add E-mail Service (with support SSL) = This selection requires setup by Centaur support or your IT technician, with specific email details.
Windows E-mail client (MAPI) = This selection is used if user prefers the e-mail to go to the Outlook outbox before sending. It does not allow for a message to be written beforehand, but once sent will be shown in Outlook’s Sent box. This selection requires the following additional setup, also in General Settings > Group: Communication Setting

E-mail settings & pre-requisites

D4Web gives users the ability to send emails from the software to patients, however, there are some pre-requisites required before it can be setup.
  1. Have an internet connection.
  2. Know your SMTP (Simple Mail Transfer Protocol) address.
  3. Know your SMTP Port.
  4. Know whether this SMTP requires SSL (Secure Socket Layer) encryption.
  5. Have a valid email address for this SMTP.
  6. Know the password for this email address

Use eChat 

Yes = Activate the feature

Use E-mail for Single Messages

The ability to e-mail direct from a patients' file exists, in all areas of Patients section, where printing is available 
Yes = Use E-mail for single messages

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