eServices D4W Connected Report
Below are instructions on how to run eService Connected report.
The eService D4W Connected report provides details of the eAppointments that have been created.
Run the Report
Go to eService Portal> Menu> Analytical Dashboards > D4W Connected
eService D4W Connected report
Created: Select the period when the Appointment was created to base this report on
Appointment Date: Select the period the appointment is booked for to base this report on
Appointment Source: Select the origin of the booking to base this report on - this is beneficial for Patient Discovery users to determine which participating partner's website was used
Status: Select the status to base this report on - the status refers to New Patient, Existing Patient, Pending and Undefined
Click Retrieve
Select .pdf or .csv: The report will be saved in this format

Report Details
Surgery: The practice name
Book Name: The name of the dentist's appointment book
Appointment Date/time: The date and time of the appointment
Patient Name & DOB: The name of the patient and their date of birth
Patient Contact Details: The patient's phone and email address
Appointment Source: Where the booking originated. This is beneficial for Patient Discovery users to determine which partner's website they’ve come from.
Status: The status of the patient e.g. New Patient New Patient: New Patient to the practice
Existing Patient: Patient exists on the database
Pending: The appointment time has not been confirmed due to a conflict which the practice should address
Undefined: There is a patient conflict, and it has not been addressed at the practice
Created Date/Time: The date and time the appointment was created
Related Articles
View & Manage eServices Management Console Dental4Web
eServices Management Console Found in the Appointment Book Toolbar: Click eAppointments or Click the hamburger menu > View eAppointments Scheduled eAppointments When an eAppointment is successfully scheduled, it will automatically appear in the D4Web ...
eForm Report in the eServices Portal
Listed below is how to run the eForms report. Reports: eServices eForms Report The eService eForms Report provides details of the eForms submitted at a single or multiple locations. Run the Report Go to eService Portal > Menu Select Analytical ...
View & Manage eServices Management Console in Dental4Windows
Listed below is how to view and manage scheduled eAppointments and managing eAppointment conflicts. View and Manage Scheduled eAppointments When an appointment is successfully scheduled, it will automatically appear in the D4W/PSS Appointment Book, ...
Claim Submission Report
Listed below is how to run the claim submission report. Claim Submission Report This report will capture data based on the Transaction Date including all XML elements on each Claim row of the claims. It will also capture data based on the type of ...
Setup the eServices Portal
Listed below is how to setup the eServcies portal, iFrame behavioral and edit email notifications. Setup the eService Portal The following steps are recommended completing before using the eService Portal. The eServices Portal currently hosts ...