eServices D4W Connected Report
Below are instructions on how to run eService Connected report.
The eService D4W Connected report provides details of the eAppointments that have been created.
Run the Report
Go to eService Portal> Menu> Analytical Dashboards > D4W Connected
eService D4W Connected report
Created: Select the period when the Appointment was created to base this report on
Appointment Date: Select the period the appointment is booked for to base this report on
Appointment Source: Select the origin of the booking to base this report on - this is beneficial for Patient Discovery users to determine which participating partner's website was used
Status: Select the status to base this report on - the status refers to New Patient, Existing Patient, Pending and Undefined
Click Retrieve
Select .pdf or .csv: The report will be saved in this format

Report Details
Surgery: The practice name
Book Name: The name of the dentist's appointment book
Appointment Date/time: The date and time of the appointment
Patient Name & DOB: The name of the patient and their date of birth
Patient Contact Details: The patient's phone and email address
Appointment Source: Where the booking originated. This is beneficial for Patient Discovery users to determine which partner's website they’ve come from.
Status: The status of the patient e.g. New Patient New Patient: New Patient to the practice
Existing Patient: Patient exists on the database
Pending: The appointment time has not been confirmed due to a conflict which the practice should address
Undefined: There is a patient conflict, and it has not been addressed at the practice
Created Date/Time: The date and time the appointment was created
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