SMS from Patients Details in Dental4Web
Sending an SMS from Patient file can either be a free text entry or from a preset SMS template. The below instructions explain both.
Setup Patient Detail SMS Templates
Click the navigation menu > Debtors & Marketing > Mail Merge Setup page
Mail Merge Category: Patients
Select Location to view/save templates within
Click Set
Enter the name of the set, e.g. General SMS
- Highlight the set > Click Type
- Enter the name of the template, e.g. Birthday Wish
- Click OK
- Highlight the Type > Click Edit icon for SMS Template
- Mail Merge tab > Add Field > add input fields to the template
- Go to File tab > Save > Exit

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- Select the Location(s) the template is available to, if applicable

Send SMS
- Click the navigation menu > Patients > Patient Details page
- Patient toolbar > Send SMS
- Select appropriate template from Type drop list or type text in field
Click SEND

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