ESupport Knowledge Base (home) | Other AI Solutions Integrated & Affiliated Services | Knowledge Base

 Upcoming Training Webinars

  • National Dental Plan Essentials. For more information & to register, click here
  • Driving Practice Growth with National Dental Plan. For more information & to register, click here.

    • Popular Articles

    • General Information in Dental4Web

      General information & descriptions about Dental4Web, including customer reference number, agent download, Landing page & Appointment Book navigation and toolbar descriptions. Overview of the Main Areas & Modules Dental4Web has seven (7) main areas: ...

    • DVA/Medicare Claiming PRODA Update of TLS for Dental4Windows

      Transport Layer Security (TLS) is a cryptographic protocol designed to provide security over a computer network and the internet. Services Australia’s systems (DVA/Medicare Claiming) use TLS to secure online transactions between healthcare ...

    • Child Dental Benefit Schedule (CDBS) in Dental4Windows

      Dental4Windows has the functionality to process Child Dental Benefit Schedule (CDBS) claims electronically The activation action creates the necessary items, charting operations, fee level and health fund insurance details automatically.. However, ...

    • D4W Mobile App New Features

      WHATS NEW NOW The following new and enhanced features are available in: Release: 8 Build: 1.8.103 D4W Build Match: from build 5750 + D4Web Build Match: From build 25.311 + Available Google Play from: 29/1/2026 Available App Store from: 30/1/2026 ...

    • Using the Charting features in Dental4Windows

      Update or create new charting, how to chart procedures, charting layers, mixed dentition, child to child mixed chart or adult to mixed chart, delete multiple objects in charting, view document manager in 2D or 3D charting and bind and unbind an item ...