Setup & Manage Letter Category & Templates in Dental4Web

Setup & Manage Letter Category & Templates in Dental4Web

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The Letters page is design to create and hold all Labels and Envelopes & letters written for the patient, from Case Presentations, Post Op instructions to Work Certificates. 
To make the long list of options available the letters feature is broken into: Letter Category - Templates within - Patient letters 

Where is the Letters page Found

Click the navigation menu > Patients > Letters page


Letter Category

Create a New Letter Category

Letter categories allow the user to group templates & letters to make it simpler to find when required. 
Default categories exist within D4Web, however the user can add more, suitable to their practice needs. 
  1. Template Toolbar >  Add New Category
    1. Specify Category Name: Enter the new category name
    2. Specify Category Description: Enter a description of the new category
  2. Select locations where this template will be available at (if applicable):
    1. Show at All Locations: Use to allow all locations access to this category
    2. Show at Selected Locations: 
      1. Select in Not Available > click ADD SELECTED to Available
    3. Click OK

Rename a Letter Category / Change Category Location

Letter categories can be renamed and moved between locations.
  1. Highlight the category
  2. Template toolbar > Rename Category/Change Category Locations
  3. To Rename, the following sections can be edited:
    1. Specify Category Name
    2. Specify Category Description
  4. To change category locations, the following sections can be edited:
    1. Show at All Locations
    2. Show at Selected Locations
      1. Move from Available > Not Available and vice versa
    3. Click OK

Delete a Letter Category

A letter category can only be deleted if no templates are linked to it
  1. Highlight the category
  2. Template toolbar > Delete Selected Category
  3. Select Yes to proceed with the deletion

Letter Templates

Create a New Letter Template

Letter templates can be created under ANY patient file and be available for all patients. 

  1. Highlight the Category to add the template to e.g. Instructions, Case Presentation
  2. Template toolbar > Create Template
    1. Specify template name: Type template name e.g. How to Brush
    2. Specify template description: Type the template description e.g. Brushing Instructions
  3. Select locations where this template will be available at (if applicable):
    1. Show at All Locations: Use to allow all locations access to this category
    2. Show at Selected Locations: Select in Not Available > Add Selected to Available
  4. Click OK

  5. A blank template will show onscreen ready to design using freehand text, importing images and placing input fields in relevant places
    1. Mail Merge tab > Add Field 
    2. Select the Fields available in the list to the Template
  6. Click OK

Rename a Letter Template / Change Template Location

  1. Select the Category (left of screen) the template is saved within
  2. Select the template (Listed under category)
  3. Template Toolbar > Rename a template/Change Template Locations
  4. The following sections can be edited
    1. Specify template name
    2. Specify template description
    3. Show at All Locations
  5. Show at Selected Locations
    1. Move from Available > Not Available and vice versa
  6. Click OK

Delete a Letter Template

A letter template can only be deleted if the letter has not been produced for a patient. Alternatively, make the template inactive so it is no longer used.
  1. Select the Category (left of screen) where the template is saved in
  2. Select the template (listed under the category)
  3. If the template never been used, you are able to delete it:
    1. Template Toolbar > Delete Template
    2. Click YES

  4. If the template has been used, you are not able to delete it, but can mark it as inactive

Make a Letter Template Inactive / Active (reactivate)

Mark as Inactive

  1. Select the Category (left of screen) the template is saved within
  2. Select the template (listed under category)
  3. Go to Template toolbar > Mark Template as Inactive/Active

Reactivate Inactive

  1. Select the inactive template (listed under the category)
  2. Go to Template toolbar > Mark Template as Inactive/Active

Envelope Templates

This feature allows the set up of envelope templates in D4Web.
Ensure the printer being used is configured for printing envelopes. 
  1. Highlight Envelopes category
  2. Template toolbar > Create Template
    1. Specify the Template Name and Description
    2. Click OK

  3. When the letter template opens, delete the default information before you insert the new input fields
    1. Ensure the margins are set to fit an envelope

  4. Next, Click Add Field
    1. Select required fields from the list (hold Ctrl key to select more than 1)
    2. Click OK

  5. Input fields are automatically inserted in a row, position the input fields on the envelope correctly
    1. Once you have inserted all the fields correctly in their positions, Select File > Save
    2. You can view the envelope template by selecting File > Print and adjust the position of the fields if desired
    3. Save the template before exiting if you have made adjustments

Create Letter for Patient

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Once Templates exist, the user can then Create Letters for Patients