Manual DVA claiming in Dental4Windows
Manually process a DVA invoice and manually enter DVA payment.
Manually Process a DVA Invoice
The following instructions are for those not using Medicare Online. The invoice will be created and remain outstanding, until paid by DVA and then receipted in D4W.
- Go to Patient Records > Treatment tab
- With the item numbers ready to invoice, go to Itemised Invoices menu > Create Itemised Invoice / Press F2 / Click icon

- Main Responsible Party: Insurance (this will be automatic if Setup Patient File for Department of Veterans Affairs (DVA) is done correctly, see link below)
- Send to: Veterans Affairs
- Click Create or Print

Manually Enter DVA Payment
When DVA makes a payment, it should be applied to the relevant patient(s).
- Go to Patient Records > Receipts tab
- Receipts menu > New Receipt
- Payment From: Insurance, Veterans Affairs
- Amount: Enter the total amount of the payment (not just for this patient)
- Payment Type: Select how DVA paid
- Autoallocate Payments: Remove the tick
- Paid: Enter the amount paid per patient (some will remain outstanding)
- Click Create

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