Manual DVA claiming in D4W

Manually process a DVA invoice and manually enter DVA payment. 

Manually Process a DVA Invoice

The following instructions are for those not using Medicare Online. The invoice will be created and remain outstanding, until paid by DVA and then receipted in D4W. 

1. Go to Patient Records > Treatment tab
2. With the item numbers ready to invoice, go to Itemised Invoices menu > Create Itemised Invoice / Press F2 / Click icon 
1. Main Responsible Party: Insurance (this will be automatic if Setup Patient File for Department of Veterans Affairs (DVA) is done correctly, see link below)
2. Send to: Veterans Affairs 
3. Click Create or Print
   

Setup Patient File for Department of Veterans Affairs (DVA)

Manually Enter DVA Payment

When DVA makes a payment, it should be applied to the relevant patient(s). 

1. Go to Patient Records > Receipts tab 
2. Receipts menu > New Receipt 
1. Payment From: Insurance, Veterans Affairs
2. Amount: Enter the total amount of the payment (not just for this patient)
3. Payment Type: Select how DVA paid
4. Autoallocate Payments: Remove the tick
5. Paid: Enter the amount paid per patient (some will remain outstanding)
6. Click Create
   
   

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