Dept Veteran Affairs (DVA Manual) Claiming in Dental4Web

The following instructions are for those not using Medicare/ Dept of Veteran Affairs Online.

The invoice will be created and remain outstanding, until paid by DVA and then receipted in Dental4Web. 

DVA Fee Schedule 1/1/2026

Ensure you fees are up to date by updating the DVA fee level & fee period whenever there is a new schedule

Find the latest changes have taken effect as of 1/1/2026  DVA Fee Schedule.

Update fees instructions, click here

Update fee period instructions, click here

DVA Online coming soon to Dental4Web

Setup Patient File for Veterans Affairs (DVA)

DVA patients should have the following set in the file to ensure invoices are to be paid by DVA and online claims are possible (depending on the claiming system used by the practice).

1. Click the navigation menu > Patients > Patients page
2. Address sub-tab
   
1. Send Invoices to: Insurance, Veterans Affairs 
   
3. Insurance/Various sub-tab:
   
1. Fee Level: Veterans Affairs
   
2. Insurance Level: Veterans Affairs
   
3. Enter the Member ID and Series
   

 Manually Process a DVA Invoice

1. Click the navigation menu > Patients > Treatment pages
   
2. With the item numbers ready to invoice: 
   
1. Itemised Invoices toolbar > Create Itemised Invoice / Press F2 / Click icon 
2. Main Responsible Party: Insurance (this will be automatic if Patients' file is setup correctly)
   
3. Send to: Veterans Affairs 
   
4. Click CREATE or PRINT
   

Manually Enter DVA Payment

When DVA makes a payment, it should be applied to the relevant patient(s). This bulk payment can be processed from any patient file. 

1. Click the navigation menu > Patients > Receipts page 
   
2. Receipts toolbar > New Receipt 
   
1. Payment From: Insurance, Veterans Affairs
   
2. Amount: Enter the total amount of the payment (not just for this patient)
   
3. Payment Type: Select how DVA paid
   
4. Autoallocate Payments: Remove the tick
   
5. Paid: Enter the amount paid per patient (some will remain outstanding)
   
6. Click CREATE
   
   

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