Setup Cancellation List in Dental4Web
Add to the Appointment Cancellation Reasons list
There are a few preset "Appointment Cancellation reasons". Additional reasons for can be added into the database for reporting purposes.
For example, Rescheduled can be used for appointments copied/moved to cancellation list, which have been rescheduled.
The appointments linked to any added reasons will be counted as ‘Other Reasons” in reports related to cancellation analysis
- Click the navigation menu > Location Setup > System Tables page
- System Tables: Appointment Cancellation – common ‘Reason’ list
- Click ADD
- Enter new reason
- If a reason is no longer required and has never been used it can be deleted:
- Select reason row and click DELETE
- If a reason is no longer required and has been used it can not be deleted:
- Select the row and remove tick from the Active tick box
