Setup Cancellation List in D4Web
Add to the Appointment Cancellation Reasons list
There are a few preset "Appointment Cancellation reasons". Additional reasons for can be added into the database for reporting purposes.
For example, Rescheduled can be used for appointments copied/moved to cancellation list, which have been rescheduled.
The appointments linked to any added reasons will be counted as ‘Other Reasons” in reports related to cancellation analysis
Click the navigation menu > Location Setup > System Tables page
System Tables: Appointment Cancellation – common ‘Reason’ list
Click ADD
Enter new reason

If a reason is no longer required and has never been used it can be deleted:
Select reason row and click DELETE
If a reason is no longer required and has been used it can not be deleted:
Select the row and remove tick from the Active tick box
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