Setup & Manage Rework Payments in Dental4Windows
How to use rework payments.
How to use Rework Payments
This document is only for users that do not use the Prior Period Lock (link coming soon) function in Dental4Windows / Practice Studio.
Rework payments allow the users to accurately allocate a previously received payment to a different provider when they are faced to redo work done by the previous provider.
This procedure works with the reversal feature turned off.
Setup Rework Item
- Go to Location Setup > Items tab
- Open MISCELLANEOUS Category > Miscellaneous SubCategory
- Click Procedure
- Enter Item Code and Description
- Go to Financial Details tab
- Tick Refund

Setup Rework Payment Methods
Two payment methods (Rework Payment and Rework Deduction) should be created for report purpose.
- Go to Location Setup > System Tables tab
- System Tables: Methods of Payment
- Click Add
- Enter Method of Payment: Rework Payment
- Enter Notes: Rework Payment
- Select Group: CHEQ
- Can be replaced with another paym. method: No
- Can replace another paym. method: No
- Allow Modify Details in Receipt Tab: No
- Enter Description for reporting: Rework Payment
- Repeat steps 2-9 for Rework Deduction

Setup Bank Directions
The payment methods created above need to be redirected to the relevant bank account for all associated Providers.
- Go to Location Management > Banks tab
- Select the Bank Account
- Tick the new payment methods in the Bank Redirections list
- Select the Providers to associate with the payment methods in the Providers list
- Click <<Add
Apply Refund
- Go to Patient Records > Treatment tab
- Itemised Invoices menu > New Refund of Payments for Treatment
- Select the item/s to be redone at the background
- Select Rework in Item droplist
- Select Rework Deduction in Payment Type droplist
- Click OK

- The Rework item has been added automatically with a negative amount

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