Setup Cancellation List in Dental4Windows
Listed below is how to add new cancelation reasons and to make cancelation reasons mandatory.
Add Cancellation Reasons
Additional reasons for appointment cancellation can be added into the database for reporting purposes.
For example, Rescheduled can be used for appointments copied/moved to cancellation list, which have been rescheduled. The appointments linked to any added reasons will be counted as ‘Other Reasons” in reports related to cancellation analysis.
- Go to Location Setup > System Tables tab
- System Tables: Appointment Cancellation – common ‘Reason’ list
- Click Add
- Enter new reason

Mandatory Cancellation Reasons
A user can be prompted to enter a reason when cancelling an appointment. This can be optional or mandatory.
Here are instructions on how to activate the setting
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