eServices FAQs

eServices FAQs

eAppointments

Can you set the class to eAppointments so it automatically books into your appointment book as a specific colour? 

No, but you can set up mandatory reasons so patient must select a reason for their eAppointment. This will then show as an appointment note and staff can update the class accordingly. 

eForms

How can I check if a patient already has been sent an eForm to fill out? 

If the form link was sent via SMS, you can find it in SMS Messaging Report. If the form link was sent via email, you can find it in your 'Sent' box in your email account.

Can I use one Guest User account for two tablets simultaneously?

No, you can only use one guest user account on one tablet at a time. If you have two tablets and want both to be logged in as a guest user, you must have two separate Guest User accounts, one for each.
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