General Settings for Group Paths & Links in D4W
Find the General Settings via Location Setup > General tab > Group: Paths & LinksGeneral Settings
Automatically Run dental4windows (Scheduled Reports)
Scheduled Reports can be set to run when the surgery is not open. For example, outside business hours or Sundays.
If security is turned on to ‘Start/Access to D4W’, you will need to allow the ‘Report Scheduler’ access to open D4W. Within the Schedule Reports window, you can select the user to open D4W.
The database engine must be running for this feature to work.
- Go to Location Setup > General tab
- Group: Paths & Links
- Automatically run dental4windows (Scheduled Reports)
- Enable = D4W will automatically launch on the server at the scheduled time of the report and will close when the report has been run.
- Go to Location Management > Reports tab
- Operations menu > Schedule Reports
- Select the 'User' from the drop list
Document Manager: Create folder for patient automatically
When accessing Document Manager for the first time, a folder is created.This can be disabled, so a folder can be created manually.
- Go to Location Setup > General tab
- Group: Paths & Links
- Document Manager: Create folder for patient automatically
- Yes: The folder will be created (default setting, recommended)
- No: The folder will need to be created manually
Set Barcode Preferences - Unique Numbers and Overwrite Codes
The following settings relate to sterilisation tracking barcode scanners.
- Go to Location Setup > General tab
- Group: Other
- Sterilisation Module, allow non-unique barcodes input
- Yes: The system will allow the same barcode to be printed/used multiple times
- No: The system will only allow the one number to be printed/used once
- Group: Paths & Links
- Status of Barcode Initial
- Read Only: The user is unable to change the initial barcode number before printing labels
- Editable: The user is able to change the initial barcode number before printing labels
- Initial Bar Code Number: Enter the number to start barcodes from, often used to overwrite test numbers
Set Manual Recalls, Debtors, Queries and Letters E-mail Send Method
If using the manual recall, debtors and/or queries tab, the e-mail send method should be selected. The Letters tab of Patient Records also follows this setting.
- Go to Location Setup > General tab
- Group: Paths & Links
- Send LETTERS/RECALLS via e-mail as
- File attached: The letter is sent as a file attached to the e-mail (default setting, not recommended)
- Text only: The letter will be sent as plain text. Images and font formatting is ignored (not recommended)
- HTML format: The letter will be sent in the body of the e-mail (recommended)
Set Printer for Prescriptions

Consult your IT Technician for assistance with installing printers.
- Go to Location Setup > General tab
- Group: Paths & Links
- Printer for Prescriptions
- Click
to select the required printer
Repeat this procedure on each computer as required.
Set the Scanner for Sterilisation Module
For a scanner to correctly work with D4W, it must be selected within the General Settings.
- Go to Location Setup > General tab
- Group: Paths & Links
- Bar Scanner: Select from the list
Print HICAPS Claim to Terminal or Printer
There is the option to print HICAPS claims to the terminal or a nominated printer.
- Go to Location Setup > General tab
- Group: Paths & Links
- Print HicapsConnect Receipts (Claim, Quote, Cancel) from Terminal
- Yes: Prints via the terminal
- No: Prints via printer
Print Hicaps Connect Receipts (Claim, Quote, Cancel) from terminal
When processing a Hicaps claim, the receipt can be printed from the Hicaps Terminal or from the installed printer.
Consult your IT Technician for assistance with installing printers.
- Go to Location Setup > General tab
- Group: Paths & Links
- Print Hicaps Connect Receipts (Claim, Quote, Cancel) from terminal
- Yes: The receipt will print from the Hicaps Terminal
- No: The receipt will print from the installed Printer
Repeat this on each computer.
Set Patient Records E-mail Method - PDF or HTML
All tabs within Patient records, excluding the Letters tab will send via the method selected below.
- Go to Location Setup > General tab
- Group: Paths & Links
- E-mail Attachment Method = Select preferred method
- HTML: Default
- PDF: Only available on 32-bit operating systems and requires a PDF Creator to be installed
Use Medicare Easyclaim
To process Medicare claims from D4W/PSS, Easyclaim must be activated as well as Set Multiple Insurance Environment. Note that this setting is usually controlled by Centaur Support when activating the Medicare Bulk Bill Integrated Report, do not change this setting. - Go to Location Setup > General tab
- Group: Paths & Links
- Use Medicare Easyclaim: Yes
- Next ensure the database is set to handle multiple insurances (link above)
Related Articles
General Settings Group for "Paths & Links" in D4Web
Custom Settings for "Paths & Links" features. Note that the settings are listed here alphabetically for easier search/reading, however may not be in the same order in D4Web Where to find the General Setting page Click the navigation menu > Location ...
General Settings for Group Other in D4W
Find the General Settings via Location Setup > General tab > Group: Other General Settings Add Departments within a Practice When adding items to Treatment Plan and/or Treatment tabs, a Department can be selected to indicate what the item relates to. ...
Understanding the D4Web General Settings page
There are hundreds of General Settings within D4Web. Some are preset to ensure accurate use of a module or feature and some are customisable and can be set to meet your practice preferences. Where to find General Settings Click the navigation menu > ...
General Settings for Group Communication Settings
Find the General Settings via Location Setup > General tab > Group: Communication Settings General Settings Activate eChat eChat is an electronic messaging service allowing users to send messages to one another either individually or in groups to ...
General Settings for Group UAE Specific Settings Group in D4W
Find the General Settings via Location Setup > General tab > Group: UAE Specific settings group General Settings Format of eClaim ID This general setting will allow to change the format of the eClaim ID. Go to Location setup > General tab Group: UAE ...