General Settings Group for "eServices" in Dental4Web

Custom Settings for eServices features. Note that the settings are listed here alphabetically for easier search / reading, however may not be in the same order in Dental4Web

Where to find the General Setting

Click the navigation menu > Location Setup > General page > Group: eServices

Settings

Auto Updating Patient Data

Yes = Turn on manual Patient Conflict resolution

Click here to learn more about eService Management Console

Setup Unsubscribe feature

Under the Australian Spam Act, every commercial electronic message must contain a functional and legitimate 'unsubscribe' facility. This is an electronic address the recipient can use to tell the sender they do not wish to receive messages (amca.gov.au, 2015).

The purpose of this feature is to allow users to easily comply with the requirement of this act by including an unsubscribe link in messages which they deem to be a commercial electronic message (CEM). Allow Patients to Unsubscribe from E-mail and SMS: 

Yes = With the Unsubscribe feature activated, when a patient replies 'STOP' to an SMS or e-mail, D4Web will automatically mark their file as such, so they do not receive future communication from eAppointment Reminders,

Note: Patient will still receive Recall Reminders. So to unsubscribe from other areas they will be required to reply 'STOP' to each SM and/or e-mail.

Types of slots for the sync

Select the type of Appointment slots you wish to include in the synchronisation of eAppointments.

These slots will be set as the available time slots for patients to schedule online bookings.

Free time only

Free time and preset slots

Preset slots only

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