eKiosk Patient Experience

eKiosk Patient Experience

Quote
The eKiosk service allows patients to check in on their devices or on the practice devices to update their appointment status in Dental4Windows/Dental4Web at the time of their arrival at the practice.
Below is how a patient experiences the eKiosk service.

Default settings for the timeframe that a patient can check in is within 30 minutes past the time of booked appointment and 1 hour before booked appointment. If out this time no appointment will show. 

Patient Experience via the Patient's Device

  1. Patient brings up webpage on their phone (practice can set up a QR code)   
        
  2. Patient enters their First Name, Last Name, Date of Birth and Mobile Number
  3. Click Next 
                                                                                                                                                                                                                                                           
  4. Click booked appointment
  5. Click Next     
                                                                                                                                         
NotesNote:
Confirmation message will appear & the appointment will show as Arrived in Appointment book    
 Dental4Windows
 Dental4Web                                                           

Patient Experience via the Practice Device

  1. Bring up web page on practice device

  2. Patient enters their First Name, Last Name, Date of Birth and Mobile Number
  3. Click Next

  4. Click booked appointment
  5. Click Next

Notes
Confirmation will appear and the appointment will show as Arrived in Appointment book 

eKiosk Check In with eForms Linked

eKiosk can be linked with eForms so that patients are redirected to fill out required eForms after check in is complete 

  1. After check in has been completed patient will be redirected from check in page

  2. Patient will be sent a SMS with code, enter code in Confirmation Code
  3. Click OK 
                                                                                                                                               
  4. Patient will be directed to fill out any required eForms

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