TYRO: Estimates, Claims & EFTPOS payments in D4Web

TYRO: Estimates, Claims & EFTPOS payments in D4Web

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TYRO is linked to a number of Health Funds and their specific rules / regulations for claiming & also is used for Eftpos Debit & Credit transactions.

Rebate Estimate

Some Health Funds allow their clients to do a Tyro Rebate Estimate on a proposed Treatment Plan. 
Prior to attempting a rebate estimate claim, ensure the patients' file is setup for insurance claims. 
  1. Click the navigation menu > Patients > Treatment Plan page
  2. Treatment Plan toolbar > Tyro Rebate Estimate
    1. Untick items to not include in the rebate estimate
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    2. Click HEALTHPOINT and follow the onscreen prompts
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Process H/F Claims

Prior to attempting a claim, ensure the patients' file is setup for insurance claims.
  1. Click the navigation menu > Patients > Treatment page
  2. Enter items (or they may already be entered)
  3. Itemised Invoices toolbar > New Invoice Only (or New Invoice icon or F2 key)
    1. Click HEALTHPOINT
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  4. Select the item(s) to include in the claim
    1. Click OK
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  5. Follow the prompts onscreen, e.g. Swipe health fund card
    1. HealthPoint Claim will commence process
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  6. Once the claim has been processed, the option to Accept or Reject is available
    1. ACCEPT: The claim will be finalised and a receipt will be printed for the patient to sign
    2. REJECT: A rejection claim will not be finalised
  7. In the Create Itemised Invoices window, select from the following: 
    1. Enter a Discount
    2. Receive Payment
    3. SAVE without applying a payment
    4. PRINT for printout or to to view and/ or send E-mail
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(Delete) Reverse a Claim

NotesBefore reversing the rebate Payment/Claim, ensure that any other associated (gap) payments have been reversed.
To delete the rebate payment:
  1. Click the navigation menu > Patients > Receipts page
  2. Select the payment to be reversed
  3. Receipts toolbar > Reverse receipt
    1. Click REVERSE
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    2. HealthPoint Claim Cancellation
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    3. Follow the prompts on screen 

Process an EFTPOS ePayment

Payments can be entered against treatment, after a claim as a gap payment and/or against and outstanding balance directly from the receipts page. 
Enter payment
    1. Amount: Enter the amount to charge
    2. Payment Type: Select EFTPOS ePayment
    3. Click EFTPOS PAYMENT
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  1. Swipe / Insert the patients card
    1. If the payment was successful, click OK on the message
    2. If the payment was unsuccessful, click OK and select another Payment Type
  2. Click CREATE or PRINT to finalise the payment 

Reverse an EFTPOS ePayment

  1. Click the navigation menu > Patients > Receipts page
  2. Select the payment to reverse
  3. Receipts toolbar > Reverse Receipt
    1. Select radio button: Via Tyro (card required)
    2. Click REVERSE
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  4. Follow the prompts onscreen - e.g. Enter refund password on terminal

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