
| Metric | Formula | Notes | How to calculate numbers in D4W | Related Articles |
| Revenue per Patient | Total Revenue / Number of Patients | Revenue = Invoices Number of Patients = Patients Seen (the number of patients who received treatment within the reporting period) | Total Revenue = Accounting: Invoices and Receipts over a period Report
Number of Patients = Extended Query #3* | |
| Treatment Acceptance rate | Accepted Treatment Value / Proposed Treatment Value x 100 | Accepted Treatment Value = Treatment Plans with the Status Accepted or Completed Proposed Treatment = All Treatment Plans created, regardless of Status | Treatment Plan Status Report
| Treatment Plan Status Report. |
| Recall Effectiveness | Patients who received a recall reminder and booked an appointment / Patients who were sent a recall reminder x 100 | To break it down by Recall Message Type (eg. Email, SMS, Letter), use the Recall Message Type Effectiveness Report | Recall Effectiveness Report
| Recall Effectiveness Report. |
Queries SQL Filter = last_visit >= Date('2025-01-01') and last_visit < Date('2026-01-01')